We have used SmartIT a number of times over the past couple of years for troubleshooting where our in-house expertise is unable to find a solution and all occasions they have successfully and quickly resolved the problem. They have been particularly helpful when dealing with software providers who have a tendency to blame the system hardware or setup when faults arise and with SmartIT’s expertise and knowledge they have been able to deal with such arguments in an authoritative manner that is simply not possible from in-house. We will certainly continue to use them in the future.
IT Support Gateshead
Smart IT Support Gateshead provides a professional outsourced IT Support service to businesses in Gateshead.
Our IT support Engineers in Gateshead can quickly remotely connect to your desktop computer to carry out any IT support such as repairs, upgrades or installations allowing you and your staff to carry on your business.
Our sophisticated server and network monitoring systems help identify problems before they actually occur. When a potential problem is found by our system, the system will immediately create a ticket in our ticketing system for the issue and mark the ticket as critical. Our engineers can then pick up the ticket and perform the required actions to resolve the issue, the majority of the time the customer will never know of the issue and will continue using their IT systems as normal without interruption.
IT Support has become critical to the continuity of many small and medium sized businesses in Gateshead. Downtime can seriously affect business, but an IT Support agreement from Smart IT can ensure your IT systems are maintained stress free, by our local IT experts for a small fixed monthly fee. Use the IT Support Quote form to request a free IT Support quote, or give us a call to request more information on our IT Support services.
Need help moving?
We’ve moved hundreds of customers over to our managed IT Support package so are well aware of the difficulties that can arise from previous IT companies reluctant to cooperate.
We can take care of the full process, including notifying the previous IT supplier, retrieving or resetting network passwords, and transferring domain names. To date we have a 100% success rate in migrating customers.
If you would like a confidential chat with one of our advisor’s call us on 0330 223 3525 or send us an email using our contact form.
IT Support Gateshead Quote
Fill out our on-line quote form on the left for a no-obligation IT Support quote
What our customers say
View more feedback at our Testimonials page