Pay-as-you-go IT support is ideal for organisations with small IT support requirements or those not in a position to commit to a long term contract.
In this situation you naturally do not feel comfortable about committing to a fixed-cost annual contract. Smart IT are happy to provide our expertise on an informal basis, charged at an hourly rate.
Pay-as-you-go IT support is designed for:
Organisations that have some IT skill in-house and only need occasional help
One off jobs, like cleaning up after a virus/hacker attack or network maintenance visits
Very small companies with newer, more stable IT systems
Organisations where IT is important but not critical to the business
Priority is given to contract clients so availability cannot be guaranteed with ‘Pay-As-You-Go’ support.
Our standard non-contract rates for support services are £70 per hour during normal office hours. Onsite support is billed by the hour, remote support is billed by the half hour.
There is no call-out charge within 30 miles from our office
Block Buy IT Support
The block buy service allows non-contract customer to purchase IT support hours in blocks of 10 or more at a reduced rate. The block of hours purchased is paid for up-front, as hours are used they are deduced from the allocation.
Block Buy customers are given priority over ‘pay-as-you-go’ customers and also benefit from a reduced rate of £60 per hour during normal office hours.
Please contact us today to arrange an appointment on 0845 463 1982.