Managed IT Services Tailored for Your Business

Get proactive, expert support with unlimited cases, all under one inclusive price. Fill out the form to get a free quote by email.

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Excellent IT support!

Each member of staff, who I have had the pleasure to come into contact with, from the Technical Director to the engineers, always provide excellent IT support. 

Smart IT are a brilliant

They will contact you when they say they will and they always follow up to ensure they've solved the problem for you. I would definitely recommend Smart IT!

Smart IT are a fantastic company

Knowledgeable professionals who are always prepared to go the extra mile to enable the swift resolution of any IT issues. SmartIT are a fantastic company to have at the end of the phone.

We're big enough to cope, but small enough to care

We're big enough to handle any IT challenge, with a team of over 60 IT experts ready to respond quickly, even during major incidents, you won’t be left waiting for support.

At the same time, we're small enough to provide a personal touch—our customers aren't just numbers. When you call us, you'll speak to familiar faces who know your business and its unique setup.

Shaun Simpson, Technical Director

Smart IT Technician

Our engineers are more than just IT experts

Our engineers are passionate about soliving problems and helping customers.

We hire people who genuinely love what they do, and that enthusiasm shines through in the support they provide.

 

Whether it's troubleshooting an issue or offering proactive advice, our team is dedicated to making sure your technology works seamlessly, so you can focus on your business.

Free Network Audit Report

Our expert engineers will perform a comprehensive audit of your entire IT infrastructure, including computers, servers, and network devices.

 

Using advanced auditing software, we'll generate a clear, traffic light report that highlights what's running smoothly, what areas need improvement, and what may require replacement within the next three years

Core Features of Our Managed IT Support Services

One Fixed Monthly Price

Enjoy complete transparency with our simple, all-inclusive pricing. No hidden charges, no additional fees for mileage or site visits, and unlimited support – everything is covered under one easy-to-understand rate.

 

Dedicated Account Manager

A dedicated account manager who serves as a single point of contact, ensuring personalized service and a clear understanding of your IT needs. This ensures streamlined communication and a more tailored support experience.

Unlimited Support

Enjoy unlimited support both onsite and remotely, all included in one package. Whether you need quick remote assistance or an engineer on-site, we’re ready to help at no extra cost, ensuring smooth operations for your business.

Service Level Agreement

A comprehensive Service Level Agreement (SLA), ensures timely responses and resolutions for all your IT needs. This means you can count on reliable service and clear expectations for how quickly issues will be addressed, giving you peace of mind that your business will stay up and running efficiently.

Proactive Monitoring

Our team constantly monitors your systems, identifying and addressing issues before they become major problems, keeping your business running smoothly.

Cyber Security Audit

Our experts will assess your entire IT infrastructure to identify vulnerabilities and ensure your systems are secure. This proactive approach helps protect your business from potential threats, ensuring your data and operations remain safe.

Covering North East and North Yorkshire

Gateshead Head Office

Our head office is based on the Team Valley, Gateshead near retail world and just off the A1.

Leeds Office

Our Leeds office is based within Pavilion Business Park, near Leeds city centre and just half a mile from M621

Better business through technology.

© Smart IT Support Ltd.

Company reg. no. 06550863

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