You’ll be involved in supporting our clients’ IT infrastructure and applications. This will give you an insight into a wide variety of technologies and help you to a great understanding of how our customers work. You will be part of a team that have the opportunity to influence and contribute to implementing continuous improvements.
What will the apprentice be doing?
- Resolving queries
- Problem solving
- Providing technical assistance
- Maintaining ICT equipment
- Installing and configuring hardware
- Resolving faults
- Upgrading or replacement of equipment as needed
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Information Communications Technician Standard including Functional Skills (if required).
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Information Communications Technician Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA’s drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Information Communications Technician Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
What is the expected career progression after this apprenticeship?
On completion of the apprenticeship, the individual could secure a full time position as a first or second line engineer with Smart IT, with a competitive salary, industry recognised qualifications and great prospects.
Desired skills and personal qualities
Communication skills, IT skills, Problem solving skills
GCSE or equivalent 3 of any subject (Grade 4+ (A* – C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential