Smart IT has been contracted by our company to provide IT support and website design for over 5 years. We have found the business to be trustworthy and reliable. Always willing to respond to our needs (call outs etc). we have a good business relationship with them built on trust and mutual understanding of each other’s business.
We have no hesitation in recommending their services to other businesses.
Smart IT has provided support to our company for several years. During this time they have installed a bespoke software system which has enhanced our working environment and enabled our staff to be more professional and proficient.
The system has been part of our successful ISO 9001-2 application and has been favourably commented on by successful external audits.
We have engaged the company to continue providing support for this financial year and I fully expect the contract to be renewed for the next financial year.
We have worked with SMART IT for nearly 2 years and found their level of service to be excellent. They are always quick to respond to requests, and are always on hand for general advice. With regard to business critical problems, they are always available to provide competent and straightforward advice and offer the appropriate solution. With most IT problems, it can be a major headache at times, however having SMART IT to assist and maintain our ICT infrastructure provides added re-assurance that it’s being managed and controlled in the right manner. In addition to support, there are equally competitive on price which in the current climate is very re-assuring.
We are a niche SME providing nuclear consultancy in the UK, so reliable and secure IT is a critical part of our service to clients. We moved to SMART IT in 2012 and have been delighted with the quality and responsive nature of services they have offered. The team at SMART IT from account management to the IT Engineer who looks after our business have always been professional, friendly and offer practical solutions to our needs. They delivered what they promised when they say they will do it. On the occasion when we needed urgent response they solved the problems within a few hours and got us back-up and running. We would have no hesitation in recommending them to any business.
Our business is 90% reliant upon a fully integrated IT network to enable production of reports, run design software, and plot AudoCAD based drawings. The IT network can also be accessed through a VPN link allowing employees to work remotely, either from home or when on site.
Smart IT has played an essential role in expanding the network, giving much needed advice on hardware solutions, security, and back-up facilities, etc. and all explained in a manner which we understand. They have always delivered a prompt and efficient service, tailored to suit our needs, at a time convenient to us.
We would have no hesitation in recommending Smart IT to any of our clients, business associates or personal friends.
Since changing to Smart IT some time ago we have received excellent service: prompt, reliable and sensibly priced. Nothing is too much trouble, even small jobs. I would gladly recommend Smart IT to any business.
We were looking for a solution that would allow us access to make changes and upgrades and have the confidence in a provider to give great back up service
We found that with Smartit
Good people giving good service and going the extra mile when required
IT Support is underestimated in many businesses. Smart IT has provided our company with a comprehensive service. Without their help our companies productivity would have been affected on a number of occasions. They are a good local company with excellent work ethics. We are happy to recommend them to any other business.