Our business is 90% reliant upon a fully integrated IT network to enable production of reports, run design software, and plot AudoCAD based drawings. The IT network can also be accessed through a VPN link allowing employees to work remotely, either from home or when on site.
Smart IT has played an essential role in expanding the network, giving much needed advice on hardware solutions, security, and back-up facilities, etc. and all explained in a manner which we understand. They have always delivered a prompt and efficient service, tailored to suit our needs, at a time convenient to us.
We would have no hesitation in recommending Smart IT to any of our clients, business associates or personal friends.
We are a niche SME providing nuclear consultancy in the UK, so reliable and secure IT is a critical part of our service to clients. We moved to SMART IT in 2012 and have been delighted with the quality and responsive nature of services they have offered. The team at SMART IT from account management to the IT Engineer who looks after our business have always been professional, friendly and offer practical solutions to our needs. They delivered what they promised when they say they will do it. On the occasion when we needed urgent response they solved the problems within a few hours and got us back-up and running. We would have no hesitation in recommending them to any business.
Smart IT Support installed our new network and have always been prompt, reliable and efficient in dealing with any of our system and other hardware related requirements, whether by telephone support or on site visits. Their support avoids us from being sidetracked from what we’re paid to do ourselves, and that is to look after OUR OWN clients in an efficient and cost effective manner.
Smart IT have been reliable, efficient and friendly and now are really a part of our team here at State 8 Promotions. I have already and will continue to recommend Smart IT.
We were looking for a solution that would allow us access to make changes and upgrades and have the confidence in a provider to give great back up service
We found that with Smartit
Good people giving good service and going the extra mile when required
Smart IT has been contracted by our company to provide IT support and website design for over 5 years. We have found the business to be trustworthy and reliable. Always willing to respond to our needs (call outs etc). we have a good business relationship with them built on trust and mutual understanding of each other’s business.
We have no hesitation in recommending their services to other businesses.
We have been using Smart IT Support Limited since early this year. We were having real problems with our IT network and the support company that we were using. Smart IT was recommended to us by a business contact.
Smart IT has completely re-installed our Business Server and IT network and solved all of our IT problems. Our network runs extremely smoothly and efficiently now under Smart IT’s management.
Smart IT provides an excellent support contract both remotely and on site. They respond quickly and efficiently to all problems that arise and are always on hand for help and advice.
Smart IT is currently designing our new website which you can view at www.pro-fixinstallations.co.uk.
I would strongly recommend Smart IT Support Limited for your Business IT needs.
I can confirm that we have worked with Smart IT and Shaun for several years now. Through them we lease our main printer/copier/scanner/fax and we also lease our telephone system through them and they provide the maintenance for the telephones.
This year we have upgraded our telephone system to something more 21st Century. We invited 3 providers to review our needs and put together a proposal. At the end of this we appointed Smart IT.
The decision was not influenced by staying with who we knew; we were quite prepared to use a different supplier but as we went through the process it became increasingly apparent that Smart IT were trying to build something which best met our needs and that they were willing to be flexible to achieve this.
Our new system is now installed. Smart IT were very good at working around us during the installation and their engineers have been very helpful with educating staff and remediating any teething problems.
Ultimately I do think with Smart IT you get a local, personal service from a team of people who are keen to support their clients and who work in a professional manner to deliver bespoke business solutions.