We have been using Smart IT Support Limited since early this year. We were having real problems with our IT network and the support company that we were using. Smart IT was recommended to us by a business contact.
Smart IT has completely re-installed our Business Server and IT network and solved all of our IT problems. Our network runs extremely smoothly and efficiently now under Smart IT’s management.
Smart IT provides an excellent support contract both remotely and on site. They respond quickly and efficiently to all problems that arise and are always on hand for help and advice.
Smart IT is currently designing our new website which you can view at www.pro-fixinstallations.co.uk.
I would strongly recommend Smart IT Support Limited for your Business IT needs.
Our business is 90% reliant upon a fully integrated IT network to enable production of reports, run design software, and plot AudoCAD based drawings. The IT network can also be accessed through a VPN link allowing employees to work remotely, either from home or when on site.
Smart IT has played an essential role in expanding the network, giving much needed advice on hardware solutions, security, and back-up facilities, etc. and all explained in a manner which we understand. They have always delivered a prompt and efficient service, tailored to suit our needs, at a time convenient to us.
We would have no hesitation in recommending Smart IT to any of our clients, business associates or personal friends.
We were looking for a solution that would allow us access to make changes and upgrades and have the confidence in a provider to give great back up service
We found that with Smartit
Good people giving good service and going the extra mile when required
Smart IT has provided support to our company for several years. During this time they have installed a bespoke software system which has enhanced our working environment and enabled our staff to be more professional and proficient.
The system has been part of our successful ISO 9001-2 application and has been favourably commented on by successful external audits.
We have engaged the company to continue providing support for this financial year and I fully expect the contract to be renewed for the next financial year.
Smart IT has been contracted by our company to provide IT support and website design for over 5 years. We have found the business to be trustworthy and reliable. Always willing to respond to our needs (call outs etc). we have a good business relationship with them built on trust and mutual understanding of each other’s business.
We have no hesitation in recommending their services to other businesses.
Patterson Signs are a sign manufacturing company based in Swalwell, Gateshead. We have an IT infrastructure which includes 24 computer workstations, a Microsoft Small Business Server, various plotters and sign printers, and also a recently installed IP based camera system.
Our IT systems are vital to the day to day running of our business, downtime seriously affects our production. It was for this reason we contracted Smart IT to support our systems.
Smart IT has been providing IT support to our company now for nearly five years. During this time we have always received a professional and efficient service from Smart IT, which at times has far exceeded our expectations.
We are very happy with the service provided to us by Smart IT and would have no hesitation in recommending them to others.
We have worked with SMART IT for nearly 2 years and found their level of service to be excellent. They are always quick to respond to requests, and are always on hand for general advice. With regard to business critical problems, they are always available to provide competent and straightforward advice and offer the appropriate solution. With most IT problems, it can be a major headache at times, however having SMART IT to assist and maintain our ICT infrastructure provides added re-assurance that it’s being managed and controlled in the right manner. In addition to support, there are equally competitive on price which in the current climate is very re-assuring.
We have used SmartIT a number of times over the past couple of years for troubleshooting where our in-house expertise is unable to find a solution and all occasions they have successfully and quickly resolved the problem. They have been particularly helpful when dealing with software providers who have a tendency to blame the system hardware or setup when faults arise and with SmartIT’s expertise and knowledge they have been able to deal with such arguments in an authoritative manner that is simply not possible from in-house. We will certainly continue to use them in the future.