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Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support, helping organisations achieve more, operate more efficiently and grow faster.
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4.9/5 from 200+ Google Reviews
Trusted by businesses across the North East & Yorkshire

Technology that moves your business forward

Technology should do more than simply keep your business running. It should make your business more productive, more secure and more efficient. At Smart IT, we combine proactive IT support with AI, intelligent automation and business technology to help organisations remove complexity, streamline operations and unlock new opportunities for growth.

Beyond IT Support

Most IT providers focus on keeping your systems running. We focus on helping your business move forward.

By combining proactive support with AI, automation, Microsoft technologies and cyber security, we help organisations simplify operations, improve productivity and unlock new opportunities for growth.

Built for Smarter Business

For over 18 years we've helped organisations use technology to work smarter.

Today, our expertise extends far beyond traditional IT support, combining intelligent technology, automation, software development and proactive support to help businesses become more productive, more efficient and ready for what's next.

Everything you need to build a smarter business

From day-to-day IT support to AI-powered automation, we deliver the technology, expertise and innovation that modern businesses need to succeed.
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IT Projects

Plan. Build. Deliver.
Delivering successful projects that support your business today and prepare it for tomorrow.
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IT Support

Proactive. Responsive. Reliable.
Fast, friendly, expert support that prevents problems before they impact your business.
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Cyber Security

Protect. Detect. Respond.
Layered cyber security designed to keep your people, systems and data safe.
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Microsoft 365

Collaborate. Communicate. Create.
Helping your teams unlock the full potential of Microsoft 365.
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Telecoms & Connectivity

Connect. Communicate. Collaborate.
Reliable business communications built for today's hybrid workplace.
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Business Automation

Automate. Optimise. Grow.
Remove repetitive work with intelligent automation and AI.
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Automate. Optimise. Grow.

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Automate.

We use AI and intelligent automation to eliminate repetitive tasks, streamline workflows and free your team to focus on what really matters.
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Optimise.

We analyse your technology and processes to identify opportunities, improve efficiency, visibility and performance across your entire organisation.
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Grow.

With smarter technology, streamlined operations and proactive support, your business has the freedom to scale, adapt and achieve more.
Our philosophy is simple. Every technology decision should help your business automate repetitive work, optimise performance and create opportunities for growth.

Success stories

Real results for real businesses

View all case studies →
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  • Why choose us

Why businesses choose Smart IT

Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support, helping organisations achieve more, operate more efficiently and grow faster.

Intelligent Technology

We go beyond trtaditional IT support. We combine intelligent technology, AI and automation to help you streamline operations, reduce manual tasks and unlock new opportunities for growth.

Proactive Support

We prevent problems before they impact your business. Our proactive approach keeps your systems secure, your people productive and your technology performing at its best.

Built Around Your Business

With over 18 years of experience, 60+ technology experts and award-wainning service, we're a trusted technology partner that's committed to your success.

Trusted by organisations where technology matters

We deliver market-leading technology services to hundreds of clients across diverse markets including B2B, government, education and third sector.
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca
ageuk
clayton glass
durham county council
laidlaw schools trust
nhs
north tyneside council
onyx scientific
southmoor mat
south tyneside council
springboard
sunderland city council
sunderland college
ymca

How do our customers rate us?

Based on over 200 Google reviews
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
google
Nicola Mcfarlane
4 months ago
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
google
Yorkshire Education
7 months ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
google
Alison Stephenson
11 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
google
Ruth Terrington
11 months ago
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
google
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
google
Shakil Ahmed
a year ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
google
John Davidson
11 months ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
google
Anneli Mezze
10 months ago
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Automate. Optimise. Grow.
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  • ISO 27001 Certified
  • Cyber Essentials Certified

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Company No: 06550863.