About us

Helping Businesses Work Smarter

Through intelligent technology, proactive support and AI-powered automation, we help organisations remove complexity, improve efficiency and prepare for what's next.
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up promptly as soon as a support ticket is opened. They’re ...
Anneli Mezze
10 months ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face, their professionalism and courtesy are outstanding. You’re ...
Alison Stephenson
10 months ago

Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delivers both and is responsive to our needs.

Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Whether it’s a small technical glitch or a more complex problem, ...
Shakil Ahmed
11 months ago
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has been an excellent communicator throughout the process, keeping ...
Nicola Mcfarlane
3 months ago

Empowering Businesses with Smart, Scalable IT Solutions

For over 18 years we've helped organisations get more from technology. Today, Smart IT combines proactive IT support with intelligent technology, AI, cyber security, Microsoft expertise and business automation to help businesses work smarter, reduce manual effort and accelerate growth. We're not here simply to keep your systems running. We're here to help your business perform better.

Everything You Need To Build a Smarter Business

From strategic IT projects to AI-powered automation, we provide the technology, expertise and support modern businesses need to grow with confidence.

Automate. Optimise. Grow.

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Automate.

We use AI and intelligent automation to eliminate repetitive tasks, streamline workflows and free your team to focus on what really matters.
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Optimise.

We analyse your technology and processes to identify opportunities, improve efficiency, visibility and performance across your entire organisation.
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Grow.

With smarter technology, streamlined operations and proactive support, your business has the freedom to scale, adapt and achieve more.
Our philosophy is simple. Every technology decision should help your business automate repetitive work, optimise performance and create opportunities for growth.

Meet our Directors

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Tony Wilson

Managing Director
Founder and Managing Director of Smart IT, Tony has over 20 years' experience helping organisations use technology to improve performance, security and productivity.
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Darryl Robinson

Sales Director
Works closely with organisations to identify opportunities where technology can improve efficiency and deliver measurable business value.
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Jon Proud

Operations Director
Responsible for ensuring every customer receives exceptional service and operational excellence.
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Shaun Simpson

Technology Director
Leads our technical strategy, ensuring customers benefit from the latest technologies and best practices.

Meet our Managers

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Sophie Mcleary

Finance Manager
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James Smyth

Technical Manager
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Anna Kirkcaldy

Head of People
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Joanne Renner

Contracts Manager
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Kelvyn Robinson

Helpdesk Manager
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  • Why choose us

Why businesses choose Smart IT

Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support, helping organisations achieve more, operate more efficiently and grow faster.

Intelligent Technology

We go beyond trtaditional IT support. We combine intelligent technology, AI and automation to help you streamline operations, reduce manual tasks and unlock new opportunities for growth.

Proactive Support

We prevent problems before they impact your business. Our proactive approach keeps your systems secure, your people productive and your technology performing at its best.

Built Around Your Business

With over 18 years of experience, 60+ technology experts and award-wainning service, we're a trusted technology partner that's committed to your success.

Trusted Partnerships

We work with industry-leading technology partners to deliver secure, reliable and innovative solutions for every customer.
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Our Mission

Transforming the Way Businesses Work

Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support.

Every solution we deliver is designed to help organisations:
  • Automate repetitive work
  • Optimise operations
  • Grow with confidence
Book a free 15 minute call

Let's Talk

No pressure, no jargon, just a quick chat to understand your setup and see if we’re a good fit.
Automate. Optimise. Grow.
  • ISO 9001 Certified
  • ISO 27001 Certified
  • Cyber Essentials Certified

Contact

© 2026 Smart IT Support Ltd. All rights reserved.
Company No: 06550863.