IT Support Leeds

IT Support in Leeds, From Local IT Experts

Managed IT support for Leeds and West Yorkshire businesses, from a dedicated team of local IT experts
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has been an excellent communicator throughout the process, keeping ...
Nicola Mcfarlane
4 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Whether it’s a small technical glitch or a more complex problem, ...
Shakil Ahmed
a year ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up promptly as soon as a support ticket is opened. They’re ...
Anneli Mezze
10 months ago
Smart IT have delivered a highly scalable and reliable system for our group of companies, allowing our staff to securely log in and work from anywhere in the world. This flexibility has not only impro...
Martin Simnett
a year ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face, their professionalism and courtesy are outstanding. You’re ...
Alison Stephenson
a year ago

Arrange a call back

Let’s have a quick chat about what you need.
Whether you have a project in mind, an IT problem to solve, or simply want some advice, leave your details and one of our team will give you a call. No obligation and no hard sell.

IT Support That Scales With You

Every growing business eventually outgrows what a small IT provider can offer, whether that's a lack of 24/7 monitoring, a single point of failure if one person's unavailable, or simply not having the depth of expertise a modern IT estate needs.
Smart IT brings over 15 years of experience, ISO 9001 and ISO 27001 certification, and a 60+ strong team to Leeds and West Yorkshire businesses, backed by local engineers who provide on-site support when you need it. You get the breadth and reliability of an established, accredited MSP, without losing the personal relationship of a dedicated account manager who knows your business.
Cyber security

How do customers rate us?

Based on over 200 Google reviews
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
Google reviews
Nicola Mcfarlane
4 months ago
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
Google reviews
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
Google reviews
Shakil Ahmed
a year ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
Google reviews
John Davidson
a year ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
Google reviews
Anneli Mezze
10 months ago

Everything you need to build a smarter business

From day-to-day IT support to AI-powered automation, we deliver the technology, expertise and innovation that modern businesses need to succeed.
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IT Projects

Plan. Build. Deliver.
Delivering successful projects that support your business today and prepare it for tomorrow.
Customer support headset with microphone for IT assistance in Sunderland.

IT Support

Proactive. Responsive. Reliable.
Fast, friendly, expert support that prevents problems before they impact your business.
Secure digital protection symbol with shield and lock for IT security.

Cyber Security

Protect. Detect. Respond.
Layered cyber security designed to keep your people, systems and data safe.
Windows logo with four blue squares on a white background.

Microsoft 365

Collaborate. Communicate. Create.
Helping your teams unlock the full potential of Microsoft 365.
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Telecoms & Connectivity

Connect. Communicate. Collaborate.
Reliable business communications built for today's hybrid workplace.
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Business Automation

Automate. Optimise. Grow.
Remove repetitive work with intelligent automation and AI.

Why It Matters Choosing an Established IT Partner

Support That Doesn't Depend on One Person
As your business grows, so does what you need from IT support: proper security, monitoring that never switches off, and a provider with the depth to handle problems a single engineer might not have seen before.

Choosing Smart IT for your Leeds business means:

24/7 monitoring and a 60+ strong team, so you're never dependent on one person being available

ISO 9001 and ISO 27001 certification, giving you confidence in how we manage quality and security

Local engineers who provide on-site support across Leeds and West Yorkshire when it's needed

A dedicated account manager who knows your business, backed by the resources of a full-scale MSP

Areas We Cover in Leeds

We provide on-site and remote IT support to businesses throughout Leeds and West Yorkshire, including:

Leeds City Centre

Including Wellington Place, Leeds Dock and the Round Foundry

Bradford & Shipley

Wakefield, Castleford & Pontefract

Halifax & Haworth

Horsforth, Otley & Ilkley

Pudsey, Bingley & Steeton

Dewsbury, Batley & Garforth

Tadcaster & Wetherby

If your business is based anywhere across West Yorkshire and you're unsure whether you're covered, get in touch to confirm.

Our Mission

Transforming the Way Businesses Work

Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support.

Every solution we deliver is designed to help organisations:
  • Automate repetitive work
  • Optimise operations
  • Grow with confidence

Success stories

Real results for real businesses

View all case studies →

Our IT Support Services for Leeds Businesses

Managed IT Support

Complete responsibility for your IT, from day-to-day helpdesk support to backups, cyber security and infrastructure management.

Ad-Hoc / Break-Fix Support

Pay-as-you-go IT support for Leeds businesses that need fast, occasional help without a long-term contract.

Network & Infrastructure

Design, installation and management of your network, from Wi-Fi and cabling to full office fit-outs and relocations.
Team discussing data analytics and charts on a large digital display.
Hand holding smartphone with digital business icons and global connectivity.

Cyber Security

24/7 SOC monitoring, managed endpoint protection and staff awareness training to protect West Yorkshire businesses from a growing threat landscape.

Microsoft 365 & Cloud

Migration, licensing and ongoing support to help your business get real value from Microsoft 365.

Business Telephony & Connectivity

AI-powered cloud telephony, business broadband and leased lines, keeping your team connected across single or multiple Leeds sites.
Shaun from the Smart IT team
  • Why choose us

Why Choose Smart IT for IT Support in Leeds

Established Expertise, Personal Service
Choosing an IT partner is choosing how well-protected and well-supported your business is for years to come. We bring the accreditation, scale and structure of an established MSP, with the personal relationship of a dedicated account manager.

Over 15 years' experience as an MSP

ISO 9001 & ISO 27001 certified

Backed by 60+ technology professionals and a 24/7 support desk

Local engineers providing on-site support across Leeds and West Yorkshire

Dedicated account manager for every client

5.0 star Google rating from our Leeds client base

Microsoft 365 logo with cloud collaboration icons for business productivity.ISO 9001:2015 certifiedISO 27001:2022 certifiedCyber Essentials certified

Frequently Asked Questions

Both. Most issues are resolved remotely, quickly and without disruption, and our local engineers provide on-site support across Leeds and West Yorkshire whenever it's needed.

We support businesses across Leeds city centre and the wider region, including Bradford, Wakefield, Halifax, Dewsbury, Pudsey, Otley, Ilkley and surrounding areas. If you're not sure whether you're covered, get in touch and we'll confirm straight away.

An established MSP like Smart IT offers 24/7 monitoring, a full team of specialists across networking, cyber security and cloud, and formal accreditations like ISO 9001 and ISO 27001, so your business isn't reliant on a single person's availability or knowledge. You still get a dedicated account manager and a genuine relationship, without the risk that comes with a very small provider.

Yes. We regularly take over IT support from other providers, reviewing your existing setup thoroughly and managing the switchover with minimal disruption to your business.

Yes. We offer fully managed IT support for complete IT cover, as well as ad-hoc, pay-as-you-go support for businesses that only need occasional help.

Most issues are resolved remotely without needing a site visit. Where on-site support is needed, our local engineers respond promptly across Leeds and West Yorkshire.

Yes. We support a wide range of Leeds and West Yorkshire businesses, including professional services, manufacturing, healthcare and education, with support built around what each business actually needs.

Industries we support

Healthcare

Professional Services

Manufacturing

Construction

Education

Legal

Charities

Financial Services

Retail

Hospitality

Book a free 15 minute call

Let's Talk

No pressure, no jargon, just a quick chat to understand your setup and see if we’re a good fit.
Smart IT logo
Automate. Optimise. Grow.
  • ISO 9001 Certified
  • ISO 27001 Certified
  • Cyber Essentials Certified

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Company No: 06550863.