Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delivers both and is responsive to our needs.
Malcolm Turley
8 months ago
Microsoft 365 is more than just email
Most businesses already have Microsoft 365. Far fewer are using it properly.
It's common to find businesses paying for licences with features nobody's turned on, security settings left on default, and teams still emailing documents back and forth instead of collaborating in the tools they already own. A Microsoft 365 tenant that's just been "switched on" and one that's been properly configured, secured and adopted by staff can be night and day, even though the monthly cost is identical.
We help you get the difference. Whether you're migrating from an on-premise server, switching from another provider, or already on Microsoft 365 but want it properly optimised, secured and supported, our Microsoft-certified team handles it.
We help you get the difference. Whether you're migrating from an on-premise server, switching from another provider, or already on Microsoft 365 but want it properly optimised, secured and supported, our Microsoft-certified team handles it.
What We Deliver
Microsoft 365 Migration Process
Every successful project starts with a clear plan.
1. Assess
We review your current setup, whether that's an on-premise server, another cloud provider, or an existing Microsoft 365 tenant that needs work.
2. Plan
We design a migration plan and licensing structure suited to your business, with a clear timeline agreed upfront.
3. Migrate
We move your email, files and applications, working around your business hours to minimise disruption.
4. Secure
We configure security settings, multi-factor authentication and access policies before anyone starts using the new environment day to day.
5. Train & Support
We provide training so your team knows how to use their new tools, backed by ongoing support for anything that comes up afterwards.
6. Grow
As your business evolves, we help you plan ahead with strategic advice, scalable solutions and technology that supports your future growth.
The Apps in Microsoft 365
Exchange Online
Cloud-based business email with shared calendars, built-in security and generous mailbox storage.
Microsoft Teams
Chat, video calls and file sharing in one place, including phone system integration if you use Teams for calls.
SharePoint & OneDrive
Centralised document storage and file sharing, so your team is always working on the same version of a document.
Word, Excel & PowerPoint
The familiar Office applications, available online, on desktop, and offline across all your devices.
Microsoft 365 Copilot
Your Everyday Apps, Now With AI Built In
Copilot works inside the Microsoft 365 apps your team already uses, drafting emails in Outlook, summarising long documents in Word, building slides in PowerPoint, and analysing data in Excel, all from a plain English request.
Getting real value from Copilot is about more than switching it on. We help you roll it out to the right people, with the right training, so it becomes a genuine part of how your team works, not an unused add-on on your invoice.
Security
Microsoft 365 Is Only as Secure as You Configure It
Microsoft 365 includes strong security tools, but most of them aren't switched on by default. We configure your tenant properly from the outset, and review it regularly as Microsoft adds new features and threats evolve.
Cyber Essentials and wider cyber security services are available as part of our SmartSecurity offering, worth looking at alongside your Microsoft 365 setup if you handle sensitive data or work with regulated industries.
Why Smart IT for Microsoft 365
Anyone can install Microsoft 365. Getting it properly licensed, secured and adopted by your team takes real experience. As a Microsoft Solutions Partner, we bring that expertise to every migration and every day of support afterwards.
Frequently Asked Questions
This depends on how many users and how much data you have, but most small and medium business migrations are completed within a few weeks. We'll give you an accurate timeline once we understand your current setup.
No. We plan and test the migration process carefully to make sure your email, files and data move across intact, with checks in place before your old system is switched off.
It depends on your business size, security requirements and which applications you need. We review your requirements and recommend the most cost-effective licensing mix, rather than defaulting to the most expensive option.
No. Microsoft is responsible for keeping the platform running, but recovering accidentally deleted emails, files or SharePoint content beyond a limited retention period is your responsibility. We recommend a dedicated Microsoft 365 backup as standard.
Microsoft 365 includes strong security features, but many aren't enabled by default. We configure multi-factor authentication, conditional access and other security settings as part of every migration and review them regularly afterwards.
Copilot is Microsoft's AI assistant built into Word, Excel, Outlook, Teams and other Microsoft 365 apps. Whether it's worth it depends on how your team works. We can advise on which roles would benefit most and help with rollout so it gets used properly, rather than sitting unused.
Yes. We regularly take on existing Microsoft 365 tenants, review the current configuration, licensing and security setup, and put right anything that's been missed or misconfigured.
Yes. Training is part of our migration process, and we offer ongoing training for teams who want to get more from tools like Teams, SharePoint and OneDrive.
Costs depend on the number of users, licensing tier and level of support required. Microsoft 365 support is typically included within our wider IT support packages, we can provide a tailored quote after understanding your setup.
