Antivirus catches known threats on individual devices. A SOC actively watches for the wider warning signs of an attack in progress, unusual login activity, data moving somewhere it shouldn't, a device behaving oddly, and has a person respond immediately rather than waiting for software to flag it after the fact.

Yes. We support businesses with a mix of office-based systems and shop-floor or logistics technology, including networking across warehouses and production sites, and integrations between order systems, stock systems and finance software.

It doesn't need to be all or nothing. We can take over full responsibility for your IT, or work alongside an existing internal team or provider on specific areas like cyber security or automation, whichever fits your situation.

The same team handles both. Because telephony, automation and IT support all sit under one roof here, you're not passed between separate specialist suppliers depending on what's gone wrong.

Yes. We're an approved supplier on the NHS England Advanced Telephony Better Purchasing Framework, and support healthcare organisations across the North East.

Right across Wearside, from the city centre out to Washington, Houghton-le-Spring, Seaburn, Ryhope and beyond. If you're not sure whether your area is covered, just ask.

It shouldn't be, and we plan it so it isn't. We start with a full review of your existing setup, agree a handover plan, and manage the transition so your team notices as little disruption as possible.

We offer fully managed support agreements as well as ad-hoc, pay-as-you-go help for businesses that only need occasional support, so you're not locked into more than you actually need.