We’re absolutely thrilled to celebrate the exceptional accomplishments of two outstanding individuals here at Smart IT! Kyle Stoneman and Keiran Forster have been honored with the prestigious Smart IT Excellence Awards, recognising their exceptional achievements, unwavering commitment, and remarkable contributions to our organisation.
Keiran Forster’s journey is fantastic. In just over a year, he transformed from an IT apprentice with zero experience into a star performer on our helpdesk, excelling in ticket management. His devotion to excellence, combined with his proactive attitude, makes him an invaluable asset to our team. But Keiran’s impact goes beyond ticket closure; he’s dedicated to crafting the ultimate customer experience. His impressive survey scores speak volumes, and we couldn’t be prouder! – Kelvyn Robinson, Helpdesk Manager.
Kyle Stoneman stands out for his remarkable problem solving abilities and exceptional service. As his manager highlights, “This month, Kyle took it upon himself to lead a project from start to finish. He’s demonstrated the ability to learn and grow in his role, tackling installations he once assisted with. A truly commendable achievement worthy of recognition. His initiative in meticulously managing all aspects of changeover showcases his commitment to our clients.” – James Smyth, Technical Supervisor.
Join us in congratulating Keiran Forster and Kyle Stoneman! Their unwavering dedication and exceptional performance continue to inspire us all.