Connectivity

Connectivity Built to Keep Your Business Moving

Business broadband, leased lines, wireless connectivity and managed SD-WAN, designed, installed and supported by our in-house connectivity team.
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to understand our business needs and provide clear, practical ...
Ruth Terrington
10 months ago
We’ve (SBT Contracting) been with Smart IT since January 2025 and we’ve been extremely impressed with the service received so far. So much so that we moved our telephone services and broadband to them...
Seamus Brehony
a year ago
I am the Practice Manager at a large GP Practice in West Yorkshire, I’ve been extremely impressed with the support we’ve received from SMART IT for our phone system. They are consistently ...
Liz Brook
a year ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Whether it’s a small technical glitch or a more complex problem, ...
Shakil Ahmed
11 months ago
Smart IT have been a breath of fresh air. From the first business meetings, to the transition period and the support going forward they have all been brilliant. Our account manager is always at the en...
Katie Sykes
a year ago

The right connection for the way you work

Every business depends on its internet connection, but not every business needs the same one. A five-person office and a multi-site organisation running cloud applications across the country have very different requirements, and getting it wrong means paying for more than you need, or not having enough when it matters.
We design connectivity around how your business actually operates, not a one-size-fits-all package. Whether that's straightforward business broadband, a dedicated leased line, wireless connectivity for a site that's hard to cable, or a managed SD-WAN setup tying multiple locations together, we handle the sourcing, installation and ongoing support so you don't have to deal with multiple providers.

Business Broadband

Fast, Reliable Broadband for Everyday Business
Fibre broadband (FTTC and FTTP) is the right fit for most small and medium businesses, giving fast, dependable connectivity for everyday tasks like email, cloud applications and video calls, without the cost of a dedicated line.

Download speeds up to 1,000 Mbps depending on location

Quick installation, using the existing fibre network

Very cost-effective for single-site businesses

Can be used as a backup connection alongside a leased line for businesses that need extra resilience

Good for: small and medium businesses, single locations, and as a secondary connection for failover.

Leased Lines

A Dedicated Connection, All to Yourself
A leased line is a private, dedicated connection between your business and the network, not shared with any other business or property. Unlike standard broadband, the bandwidth is entirely yours, and upload speeds match download speeds, which matters for cloud applications, VoIP calls and video conferencing where a slow upload can be just as disruptive as a slow download.

Symmetrical upload and download speeds

Dedicated bandwidth, not shared with other businesses or premises

Scalable from 100 Mbps to 10 Gbps as your business grows

An excellent choice for businesses running VoIP phone systems, cloud systems or data-heavy applications

Good for: businesses reliant on cloud applications, VoIP telephony, or multiple people working from the same connection at once.

A Proven Project Methodology

Every successful project starts with a clear plan.
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1. Discover

We take time to understand your business, objectives and existing environment.
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2. Design

We create a detailed project plan, technical design and implementation roadmap.
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3. Deliver

Our engineers complete your project using proven methodologies, with regular communication throughout.
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4. Validate

We thoroughly test every solution before handover and provide documentation and knowledge transfer.
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5. Support

Once your project is complete, our proactive support team continues to monitor and support your new environment.

Wireless Connectivity

Connectivity Without the Cabling
Not every location can be connected by cable easily or affordably. Wireless connectivity uses point to point or point to multipoint links to deliver fast connectivity to sites that would otherwise be difficult, slow or expensive to connect.

Point to point links between buildings or sites

Point to multipoint for connecting several locations to one source

Fast to deploy, useful for temporary sites, events, or construction projects

A practical option where groundworks or cabling aren't viable

Good for: remote sites, construction projects, temporary locations, and businesses needing a quick connectivity solution without civil works.

Managed SD-WAN

One Network, Multiple Connections, Centrally Managed
For businesses operating across more than one site, managed SD-WAN combines multiple connections, such as leased lines, broadband and wireless, into a single, intelligently managed network. Traffic is automatically directed down the best available path, so business-critical applications like VoIP calls or cloud systems keep performing well, even if one connection experiences an issue.

Combines multiple connection types into one managed network

Automatically routes traffic to prioritise business-critical applications

Centralised visibility and reporting across all your sites

Improves resilience by using more than one connection at once, rather than relying on a single line

Good for: multi-site businesses, organisations replacing ageing MPLS networks, and any business wanting more resilience without adding a second unmanaged connection.
IT technician configuring network server in data centre.
  • Why choose us

Why Smart IT for Connectivity

We manage connectivity as part of the same service as your telephony and IT support, so there's always one team who knows your setup and one number to call.

Dedicated In-House Support

Our connectivity team sits within Smart IT, not an outsourced call centre, so you're always speaking to someone who knows your setup.

Best-Fit, Not One-Size-Fits-All

We hold partnerships with all major UK connectivity providers, so we recommend the right option for your business, not just the one we happen to sell.

One Team Across IT, Telecoms and Connectivity

Your connectivity is supported by the same team as your IT and phone system, so nothing falls between two providers pointing at each other.

A Single Point of Contact

Your dedicated account manager understands your business and connectivity setup, so you're never starting from scratch with someone new.

Frequently Asked Questions

Standard broadband is shared with other homes or businesses in your area, meaning speeds can vary depending on local demand. A leased line is a private, dedicated connection used only by your business, with equal upload and download speeds, making it a better fit for businesses that depend heavily on their internet connection.

It depends on how your business uses its connection. If you're a small team using email and everyday cloud applications, business broadband is often enough. If you rely on VoIP phone systems, transfer large files, back up to the cloud regularly, or have several people using bandwidth-heavy applications at once, a leased line is usually the better fit. We can advise on the right option after understanding how your business works.

SD-WAN (software-defined wide area network) combines multiple internet connections into a single, intelligently managed network, automatically directing traffic down the best available path. It's most useful for businesses with more than one site, or those wanting extra resilience without relying on a single connection.

Yes. We design and manage connectivity across multiple sites, either as individually managed connections or combined into a single SD-WAN network, with centralised reporting and one point of contact for support.

Timescales depend on location and whether new groundworks are needed, but a typical install takes several weeks. We'll give you an accurate timeframe as part of your quote, and can arrange a temporary broadband connection in the meantime if needed.

Both. We work with all major UK connectivity providers to source the right service for your business, then manage the installation, configuration and ongoing support, so you have a single point of contact rather than dealing with a provider directly.

For many use cases, yes. Point to point and point to multipoint wireless links can deliver fast, reliable connectivity to sites where cabling would be slow, disruptive or expensive to install, including temporary sites, events and hard to reach buildings.

Yes. Our connectivity, telephony and IT support services are delivered by the same team, so your phone system, internet connection and wider IT are never split across separate providers who don't talk to each other.

Industries we support

Healthcare

Professional Services

Manufacturing

Construction

Education

Legal

Charities

Financial Services

Retail

Hospitality

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No pressure, no jargon, just a quick chat to understand your setup and see if we’re a good fit.
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