Neil Robshaw & John Cowen at Regional Training Partners HQ

Regional Training Partners – Case Study

Regional Training Partners is a specialist transport and logistics training provider based in Tees Valley, trading since 2007. Following a change in leadership and a shareholder-driven push for growth, the business relocated from a long-term managed business centre to dedicated industrial premises in early 2025 — a move that exposed an immediate and significant gap:…

Tony WIlson and Kelvyn Robinson celebrate 10 years at Smart IT

Celebrating Kelvyn’s 10 years at Smart IT

Recently, we’ve been celebrating another team member’s milestone here at Smart IT. Kelvyn Robinson started his journey with us 10 years ago in 2016, joining the team as an apprentice and progressing continuously in his career across departments and management levels. Now leading our Helpdesk team, Kelvyn proved he was ahead of the curve right…

Staff from Smart IT and First Mortgage celebrate a successful partnership

First Mortgage NE – Case Study

First Mortgage is a free mortgage advice service operating across the North East of England, with five high-street branches and a team of over 80 staff. The business differentiates itself from national competitors through a deliberately face-to-face, relationship-driven model: every client receives a dedicated case handler paired with a specific advisor, offering a truly holistic…

Learning for Life – Case Study

Learning for Life is a North East charity that works with adults who have a wide range of complex needs and disabilities. The aim is simple: help people build independence, confidence, and the life skills they need to thrive. As the organisation expanded across different sites, it became clear that the IT systems in place…