Benoli Wholesale is a North East-based supplier of premium Italian wines and food products, serving over 300 venues across Tyne and Wear. The business is named after owner Steven Echanique’s sons, Ben and Oliver. It has built a strong reputation for quality, competitive pricing, and exceptional customer service, with the majority of new customers coming…
Regional Training Partners is a specialist transport and logistics training provider based in Tees Valley, trading since 2007. Following a change in leadership and a shareholder-driven push for growth, the business relocated from a long-term managed business centre to dedicated industrial premises in early 2025 — a move that exposed an immediate and significant gap:…
First Mortgage is a free mortgage advice service operating across the North East of England, with five high-street branches and a team of over 80 staff. The business differentiates itself from national competitors through a deliberately face-to-face, relationship-driven model: every client receives a dedicated case handler paired with a specific advisor, offering a truly holistic…
Learning for Life is a North East charity that works with adults who have a wide range of complex needs and disabilities. The aim is simple: help people build independence, confidence, and the life skills they need to thrive. As the organisation expanded across different sites, it became clear that the IT systems in place…
Microvention is a global leader in the medical device industry specialising in the design and manufacture of devices focused on the treatment of brain diseases, including aneurysms and conditions affecting veins from the neck upwards. With a mission centred on improving patient outcomes, Microvention operates with a strong commitment to quality, innovation, and customer-centric values.…
One Utility Bill is an innovative company that has emerged in response to the evolving landscape of utility management. Founded on the principle of simplifying and streamlining the often complex world of utility payments, the company has swiftly become a trailblazer in their field. Recognising the challenges faced by both property managers and residents in…
Smart IT were approached by Pioneering Care Partnership (PCP). Pioneering Care Partnership is an award-winning charity whose mission is health, wellbeing and learning for all. Pioneering Care Partnership aims to support the development of individual and community capacity by creating opportunities to improve the health, wellbeing and life chances of disadvantaged communities. PCP was established…
Smart IT were approached by ADS – Air Design Systems a construction company based on Team Valley Gateshead. Air Design Systems were first registered in 1993 and has grown year on year resulting in proven partnerships with clients and working on some of the most prestigious projects nationwide. Based only a 2-minute walk away from…
The Challenge Imeary Street Surgery, like many other medical practices, relies heavily on a reliable phone system for day-to-day operations. After the challenges of the Covid-19 pandemic, the surgery knew it was important to upgrade to a more comprehensive system that would not fall short in any areas. The previous phone system that Imeary Street…
The Challenge Oxford terrace based in Gateshead required a robust phone system to assist with their day-to-day operations. As well as a robust system they also required more support from Smart IT than what they are currently receiving from their current provider. Prior to working with Smart IT, the surgery had an onsite phone system…
