I am the Practice Manager at a large GP Practice in West Yorkshire, I’ve been extremely impressed with the support we’ve received from SMART IT for our phone system. They are consistently ...
Liz Brook
a year ago
IT Support That Scales With You
Every growing business eventually outgrows what a small IT provider can offer, whether that's a lack of 24/7 monitoring, a single point of failure if one person's unavailable, or simply not having the depth of expertise a modern IT estate needs.
Smart IT brings over 15 years of experience, ISO 9001 and ISO 27001 certification, and a 60+ strong team to Leeds and West Yorkshire businesses, backed by local engineers who provide on-site support when you need it. You get the breadth and reliability of an established, accredited MSP, without losing the personal relationship of a dedicated account manager who knows your business.
How do customers rate us?
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
Nicola Mcfarlane
3 months ago
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
Yorkshire Education
6 months ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
Alison Stephenson
10 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
Ruth Terrington
10 months ago
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
Shakil Ahmed
11 months ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
John Davidson
11 months ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
Anneli Mezze
10 months ago
Everything you need to build a smarter business
From day-to-day IT support to AI-powered automation, we deliver the technology, expertise and innovation that modern businesses need to succeed.
IT Projects
Plan. Build. Deliver.
Delivering successful projects that support your business today and prepare it for tomorrow.
IT Support
Proactive. Responsive. Reliable.
Fast, friendly, expert support that prevents problems before they impact your business.
Cyber Security
Protect. Detect. Respond.
Layered cyber security designed to keep your people, systems and data safe.
Microsoft 365
Collaborate. Communicate. Create.
Helping your teams unlock the full potential of Microsoft 365.
Telecoms & Connectivity
Connect. Communicate. Collaborate.
Reliable business communications built for today's hybrid workplace.
Business Automation
Automate. Optimise. Grow.
Remove repetitive work with intelligent automation and AI.
Why It Matters Choosing an Established IT Partner
Support That Doesn't Depend on One Person
As your business grows, so does what you need from IT support: proper security, monitoring that never switches off, and a provider with the depth to handle problems a single engineer might not have seen before.
Choosing Smart IT for your Leeds business means:
Choosing Smart IT for your Leeds business means:
Areas We Cover in Leeds
We provide on-site and remote IT support to businesses throughout Leeds and West Yorkshire, including:
If your business is based anywhere across West Yorkshire and you're unsure whether you're covered, get in touch to confirm.
Our Mission
Transforming the Way Businesses Work
Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support.
Every solution we deliver is designed to help organisations:
Every solution we deliver is designed to help organisations:
How Bespoke Software Helped Tyneside Standards Compete and Win on a National Scale
"“Without it, I don’t think we’d have the confidence that customers would stay with us, because it’s pretty much a standard offer now among most calibration labs, the major ones anyway. We’re trying to..."
Daniel Watson Service Manager
Tyneside Standards
Learning for Life is a North East charity that works with adults
"As we grew, the problems just grew with us. We were getting syncing issues, duplicate files, and sometimes we couldn’t even access what we needed. It was affecting everything we did, and the staff wer..."
Marie Matthewson
Learning for Life
First Mortgage values responsiveness and honesty above all
"We were paying exorbitant amounts for what we were getting. You can’t really get through to anyone when you do ring them. The service has been horrendous on that front over the years. And we just thou..."
Chris Adams
First Mortgage NE
Our IT Support Services for Leeds Businesses
Why Choose Smart IT for IT Support in Leeds
Established Expertise, Personal Service
Choosing an IT partner is choosing how well-protected and well-supported your business is for years to come. We bring the accreditation, scale and structure of an established MSP, with the personal relationship of a dedicated account manager.
Frequently Asked Questions
Both. Most issues are resolved remotely, quickly and without disruption, and our local engineers provide on-site support across Leeds and West Yorkshire whenever it's needed.
We support businesses across Leeds city centre and the wider region, including Bradford, Wakefield, Halifax, Dewsbury, Pudsey, Otley, Ilkley and surrounding areas. If you're not sure whether you're covered, get in touch and we'll confirm straight away.
An established MSP like Smart IT offers 24/7 monitoring, a full team of specialists across networking, cyber security and cloud, and formal accreditations like ISO 9001 and ISO 27001, so your business isn't reliant on a single person's availability or knowledge. You still get a dedicated account manager and a genuine relationship, without the risk that comes with a very small provider.
Yes. We regularly take over IT support from other providers, reviewing your existing setup thoroughly and managing the switchover with minimal disruption to your business.
Yes. We offer fully managed IT support for complete IT cover, as well as ad-hoc, pay-as-you-go support for businesses that only need occasional help.
Most issues are resolved remotely without needing a site visit. Where on-site support is needed, our local engineers respond promptly across Leeds and West Yorkshire.
Yes. We support a wide range of Leeds and West Yorkshire businesses, including professional services, manufacturing, healthcare and education, with support built around what each business actually needs.
