Cyber Security

Cyber Security That Never Clocks Off

24/7 SOC monitoring, endpoint protection, email security and staff awareness training, all managed by one team so nothing falls through the gaps.

Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delivers both and is responsive to our needs.

Malcolm Turley
8 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to understand our business needs and provide clear, practical ...
Ruth Terrington
10 months ago
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has been an excellent communicator throughout the process, keeping ...
Nicola Mcfarlane
3 months ago
We’ve (SBT Contracting) been with Smart IT since January 2025 and we’ve been extremely impressed with the service received so far. So much so that we moved our telephone services and broadband to them...
Seamus Brehony
a year ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up promptly as soon as a support ticket is opened. They’re ...
Anneli Mezze
10 months ago

Safeguarding Your Business, Around the Clock

In today’s digital landscape, safeguarding your business from cyber threats is paramount. At Smart IT, we offer a comprehensive suite of cyber security services designed to protect your valuable data and ensure business continuity.

The Cost of a Cyber Attack

50% of UK small businesses were hit by a cyber attack or breach in the last 12 months (UK Government Cyber Security Breaches Survey 2025/2026)
UK Government Cyber Security Breaches Survey 2025/2026
This isn't a distant risk. It's worth asking not whether your business will face an attempted attack, but whether you'd know if one was happening right now, and what would stop it.

24/7 Security Operations Centre (SOC)

Always On, Always Watching
Our SOC operates around the clock, staffed by security professionals who actively monitor your systems and respond to incidents in real time. From ransomware and suspicious login attempts to malware detection and lateral movement within your network, our SOC is built to catch the full range of modern threats, not just the obvious ones.

Incident Response & Recovery

When something does happen, our team responds immediately to contain and resolve it, minimising downtime and impact on your business. We work with insurance-approved providers to support a smooth recovery, so you can stay focused on running your business.

Security Advisory

Our team assesses your business's security needs and advises on governance, policy and frameworks suited to your organisation, helping you build a genuinely strong security posture rather than a checklist of products.

How do customers rate us?

Based on over 200 Google reviews
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
google
Nicola Mcfarlane
3 months ago
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
google
Alison Stephenson
10 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
google
Ruth Terrington
10 months ago
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
google
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
google
Shakil Ahmed
11 months ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
google
John Davidson
11 months ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
google
Anneli Mezze
10 months ago

SmartSecurity Features

Endpoint Security

Managed AntiVirus

Provides comprehensive endpoint protection against malware, viruses, and other threats managed by our security experts.

Endpoint Detection and Response (EDR)

Offers real-time threat detection and response to threats identified on endpoint devices.

Full Disk Encryption

Encrypts entire drives to protect data, ensuring GDPR compliance and safeguarding sensitive information from unauthorized access.

Multi-Factor Authentication (MFA) for Windows

Secures Windows desktop logins in Active Directory environments using WatchGuard MFA for enhanced protection against unauthorized access.

Cloud Security

Multi-Factor Authentication (MFA) for Microsoft 365

Protects Microsoft 365 accounts from unauthorized access and safeguards sensitive business data from phishing and credential theft.

Enforcement of Microsoft 365 Security Policies

Applies best-practice security policies in Microsoft 365 to enhance account protection, safeguard data, and mitigate risks from cyber threats.

Managed Microsoft 365 Detection and Response

Delivers continuous monitoring and threat detection for Microsoft 365 environments, with swift response to security incidents to protect your data and users.

Employee Awareness & Training

Cybersecurity Awareness Training for Employees

Educates employees on recognizing and preventing cybersecurity threats, fostering a security-conscious workplace.

Simulated Phishing Attacks

Conducts simulated phishing attacks to test and improve employee vigilance against phishing attempts.

Incident Management & Reporting

24/7 Security Operations Centre (SOC)

Our Security Operations Centre (SOC) is staffed 24/7 by security experts who monitor your systems for suspicious activity. Using advanced tools, they quickly identify, contain, and neutralize threats, ensuring your business stays protected with minimal downtime.

Monthly Security Report

Provides detailed reports on security events and performance metrics.

Network Security

Secure Web Browsing

Protects users from threats while browsing the internet by filtering harmful content.

Website Filtering

Restricts access to inappropriate or unsafe websites.

DNS Filtering

Blocks software and devices from accessing internet threats.

Enforcement of Network Security Policies

Implements security policies in Active Directory and applies network adjustments to strengthen internal security and protect against unauthorized access.

Comprehensive Security Audit

A security consultant audits your network and provides detailed recommendations to enhance and protect your IT infrastructure.

Email Security

Email Continuity

During an email service outage, emails are securely cached and delivered once the service is restored, ensuring no emails are lost.

Managed Email Security

Provides comprehensive protection with spam filtering, phishing email filtering, and virus filtering to safeguard your inbox from threats and ensure secure communication.

Enhanced Email Security

Utilizes ProofPoint to deliver advanced threat detection and protection against phishing, malware, and targeted email attacks for superior email security.

Email Impersonation Safeguards (DMARC, SPF, DKIM)

Protects your business by preventing email spoofing, ensuring others cannot impersonate your domain and safeguarding your reputation and communications.

Patch & System Management

Remote Monitoring and Management (RMM)

Proactively monitors and manages your devices to ensure optimal performance, detect issues early, and maintain security across your IT infrastructure.

Windows Patch Management

We manage and approve relevant Windows updates to maintain system security and ensure stability.

Managed Security Updates

Ensures all security products are consistently updated to the latest versions, providing protection against vulnerabilities and emerging threats.
IT technician configuring network server in data centre.
  • Why choose us

Why Smart IT for Cyber Security

Real 24/7 Monitoring by Humans, Not Just Software
Anyone can sell you antivirus. Genuine protection means someone is actually watching what it reports, day and night, and knows what to do when something looks wrong. That's the difference a real SOC makes.

24/7 Security Operations Centre staffed by security professionals

ISO 9001 & ISO 27001 certified

Cyber Essentials consultancy and support

Insurance-approved incident recovery partners

Dedicated account manager

4.9 star Google rating

Tony Dan edit
  • CASE STUDY

How Bespoke Software Helped Tyneside Standards Compete and Win on a National Scale

"“Without it, I don’t think we’d have the confidence that customers would stay with us, because it’s pretty much a standard offer now among most calibration labs, the major ones anyway. We’re trying to..."
Daniel Watson Service Manager
Tyneside Standards
learning for life
  • CASE STUDY

Learning for Life is a North East charity that works with adults

"As we grew, the problems just grew with us. We were getting syncing issues, duplicate files, and sometimes we couldn’t even access what we needed. It was affecting everything we did, and the staff wer..."
Marie Matthewson
Learning for Life
DSC06512 crop scaled 1
  • CASE STUDY

First Mortgage values responsiveness and honesty above all

"We were paying exorbitant amounts for what we were getting. You can’t really get through to anyone when you do ring them. The service has been horrendous on that front over the years. And we just thou..."
Chris Adams
First Mortgage NE

Frequently Asked Questions

A SOC continuously monitors your systems for suspicious activity, such as unusual login attempts, malware behaviour, or unauthorised access. When something is detected, the SOC team investigates and responds immediately, rather than the issue sitting unnoticed until a scheduled check.

Antivirus is one layer of protection, but it doesn't watch for the wider patterns of an attack, such as unusual account activity or lateral movement across your network. A SOC adds active human monitoring and response on top of your existing security tools.

Our incident response team acts immediately to contain and resolve the issue, working to minimise downtime and impact. We also work with insurance-approved providers to support recovery, which can be particularly important if you need to make a claim.

Yes. We provide consultancy and guidance to help you achieve and maintain Cyber Essentials certification, which is often required for public sector, government and NHS contracts.

Simulated phishing sends realistic but harmless phishing emails to your team to test how they respond. It highlights where additional training is needed and helps build genuine awareness, since most breaches start with a person clicking something they shouldn't.

Yes. Our cloud security services include multi-factor authentication, security policy enforcement and managed detection and response specifically for Microsoft 365, alongside protection for your devices and network.

Our SOC monitors continuously, so incidents are typically identified and responded to as they happen, not discovered after the fact. Response times depend on the nature of the incident, which our team will always explain clearly.

Yes. You'll receive monthly security reports covering events and performance metrics, so you have clear visibility of your security posture rather than just trusting it's being handled.

No. Small and medium businesses are frequently targeted, partly because attackers assume defences will be weaker. Proportionate, well-managed security is relevant and achievable at any business size.

Yes. Our comprehensive security audit reviews your existing network and infrastructure and provides detailed recommendations, whether or not you go on to use us for ongoing support.

Industries we support

Healthcare

Professional Services

Manufacturing

Construction

Education

Legal

Charities

Financial Services

Retail

Hospitality

Book a free 15 minute call

Let's Talk

No pressure, no jargon, just a quick chat to understand your setup and see if we’re a good fit.
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  • ISO 9001 Certified
  • ISO 27001 Certified
  • Cyber Essentials Certified

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Company No: 06550863.