The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face, their professionalism and courtesy are outstanding. You’re ...
Alison Stephenson
10 months ago
IT Support Built Around Your Business
Most IT support is reactive: something breaks, you log a ticket, someone fixes it. That keeps the lights on, but it doesn't make your business better.
We work differently. We automate the repetitive admin that slows your team down, optimise the technology you already have so it actually earns its keep, and use both to help your business grow, rather than just keeping it running. That's backed by a 24/7 Security Operations Centre, ISO 9001 and ISO 27001 certification, and an in-house software development team who can build bespoke integrations off-the-shelf tools can't, delivered by a dedicated account manager who actually knows your business.
How do customers rate us?
We’ve recently moved to this new IT supplier and have been very impressed with the service so far. Keith, our account manager, has bee...
Nicola Mcfarlane
3 months ago
We’ve had a really positive experience with Smart IT. They helped sort out our internet connection, which is now running brilliantly. Any sm...
Yorkshire Education
6 months ago
The staff are always helpful, polite, and flexible to individual needs. Whether you’re dealing with them online / telephone or face to face,...
Alison Stephenson
10 months ago
We’ve been really impressed with Smart IT -their support team is knowledgeable, friendly, and always quick to respond. They take the time to...
Ruth Terrington
10 months ago
Very happy with the service we receive. As a charity it is so important that we have good reliability and speed of internet. Smart IT delive...
Malcolm Turley
8 months ago
Smart IT has been absolutely fantastic! They are always quick to respond, professional, and go above and beyond to resolve any issues. Wheth...
Shakil Ahmed
11 months ago
I was dreading having to re-wire our whole network and move all over of IT infrastructure at the practice. Having just finished the work, I ...
John Davidson
11 months ago
Smart IT Support provide an outsourced remote IT service for my employer. They’re incredibly professional, responsive and follow-up pr...
Anneli Mezze
10 months ago
Everything you need to build a smarter business
From day-to-day IT support to AI-powered automation, we deliver the technology, expertise and innovation that modern businesses need to succeed.
IT Projects
Plan. Build. Deliver.
Delivering successful projects that support your business today and prepare it for tomorrow.
IT Support
Proactive. Responsive. Reliable.
Fast, friendly, expert support that prevents problems before they impact your business.
Cyber Security
Protect. Detect. Respond.
Layered cyber security designed to keep your people, systems and data safe.
Microsoft 365
Collaborate. Communicate. Create.
Helping your teams unlock the full potential of Microsoft 365.
Telecoms & Connectivity
Connect. Communicate. Collaborate.
Reliable business communications built for today's hybrid workplace.
Business Automation
Automate. Optimise. Grow.
Remove repetitive work with intelligent automation and AI.
Automate. Optimise. Grow.
Automate.
We use AI and intelligent automation to eliminate repetitive tasks, streamline workflows and free your team to focus on what really matters.
Optimise.
We analyse your technology and processes to identify opportunities, improve efficiency, visibility and performance across your entire organisation.
Grow.
With smarter technology, streamlined operations and proactive support, your business has the freedom to scale, adapt and achieve more.
Our philosophy is simple. Every technology decision should help your business automate repetitive work, optimise performance and create opportunities for growth.
What Sets Smart IT Apart
Automate. Optimise. Grow.
The Difference in Practice
Our Services for West Yorkshire Businesses
We provide IT support, cyber security, cloud and telecoms services to businesses across West Yorkshire, including Leeds, Bradford, Wakefield, Halifax, Huddersfield, Dewsbury, Castleford, Pontefract, Otley and Ilkley.
If your business is based anywhere across West Yorkshire and you're unsure whether you're covered, get in touch to confirm.
Our Mission
Transforming the Way Businesses Work
Our mission is to transform the way businesses work through intelligent technology, AI and business automation, backed by proactive support.
Every solution we deliver is designed to help organisations:
Every solution we deliver is designed to help organisations:
How Bespoke Software Helped Tyneside Standards Compete and Win on a National Scale
"“Without it, I don’t think we’d have the confidence that customers would stay with us, because it’s pretty much a standard offer now among most calibration labs, the major ones anyway. We’re trying to..."
Daniel Watson Service Manager
Tyneside Standards
Learning for Life is a North East charity that works with adults
"As we grew, the problems just grew with us. We were getting syncing issues, duplicate files, and sometimes we couldn’t even access what we needed. It was affecting everything we did, and the staff wer..."
Marie Matthewson
Learning for Life
First Mortgage values responsiveness and honesty above all
"We were paying exorbitant amounts for what we were getting. You can’t really get through to anyone when you do ring them. The service has been horrendous on that front over the years. And we just thou..."
Chris Adams
First Mortgage NE
Our Services for West Yorkshire Businesses
Why Choose Smart IT
Award-Winning, Independently Certified, Personal Service
Choosing an IT partner is choosing how well-protected and well-supported your business is for years to come. We bring the accreditation, scale and structure of an established MSP, with the personal relationship of a dedicated account manager.
Frequently Asked Questions
Most IT support is reactive, fixing things once they break. We work to automate the repetitive admin slowing your team down, optimise the technology you already have, and help your business grow, backed by a 24/7 Security Operations Centre, AI-powered telecoms, and an in-house software development team most local IT providers don't have.
Proactively, as standard. Our approach is built around automating repetitive work and optimising your existing technology, not just responding to problems after they happen. That includes 24/7 monitoring designed to catch issues before they cause downtime.
A SOC continuously monitors your systems for suspicious activity and responds to incidents in real time, rather than relying on software alone or discovering a problem after the fact.
Yes. Our in-house development team builds bespoke integrations and automation for businesses where off-the-shelf software doesn't quite fit, including connecting CRM, telephony and other business systems together.
Yes. We're an approved supplier on the NHS England Advanced Telephony Better Purchasing Framework, and support a number of healthcare organisations.
We support businesses across Leeds, Bradford, Wakefield, Halifax, Huddersfield and the surrounding areas. If you're not sure whether you're covered, get in touch and we'll confirm.
Yes. We regularly take over IT support from other providers, reviewing your existing setup thoroughly and managing the switchover with minimal disruption.
Yes. We offer fully managed IT support for complete IT cover, as well as ad-hoc, pay-as-you-go support for businesses that only need occasional help.
