ESET Partnership

Smart IT partner with the award winning ESET to provide better security to our customers. After much research, Smart IT have decided to partner with ESET and offer all ESET NOD32 products to current customers. The security of our customers IT systems is very important to us. We have spent a long time studying the…

New Premises

Smart IT are pleased to announce that we have relocated our head office to the Team Valley Trading Estate in Gateshead. Smart IT are pleased to announce that we have relocated our head office to the Team Valley Trading Estate in Gateshead. Aware that we had outgrown our old premises and also aware that our…

Welcome to our new website!

It’s taken about a month to develop but we’ve finally launched our brand new website, complete with pretty pictures and a Blog, which we promise to keep updating with new posts (I’ve seen so many websites with a blog that has one post – ‘welcome to our new website”, posted about 3 years ago).

Smart IT Acquire New Premises

Today Smart IT have completed the purchase of new premises to be converted into Smart IT’s new offices in the center of Team Valley Trading Estate. We’ve been in our current office for around 18 months now but already we’ve outgrown it, and with two vacancies currently advertised and another graphic designer role coming up soon, we…

Another Record Month

July has been another record breaking month for turnover, sales and new customers. In July 2011, Smart IT’s team have managed to secure 11 new contracts for their professional IT services, whilst competing against some of the biggest IT providers in the area.

How customers rate us

Smart IT are benchmarked against our competitors. See how we performed. Every time a customer calls our service desk with an issue, we record this into our ticketing system. Once the issue has been resolved our ticketing system sends a survey to the customer asking the customer to rate us out of 5 (provided we…

Telecoms and Internet

Smart IT are now able to offer a host of telephony and internet services, and save you a packet in doing so! It’s something our customers have been asking us for, for a long time. But we didn’t want to go to market until we knew we were able to offer the right package. This…