Testimonials:

I have found Smart IT to be exceptionally professional and very prompt in sorting out any issues that arise.

Great service and friendly staff. Got my IT issues solved in less than 2 hours from making the initial call. Really good service

The service from Smart IT is excellent! Nothing is too much trouble. The technical staff are very good and requests are dealt with quickly. I would highly recommend Smart IT.

I run a small Building company, Smart IT were great they came out and made recommendations to enhance our current set up – great service would definitely recommend.

I had an issue with a lost file, the Engineer located & re-instated the file swiftly & without any hassle. Was very happy with the response time & service. I have always had any issues resolved when I have had to call upon the services.

I contacted Smart IT about a non urgent problem. I received a callback with 2 hours from William. He talked me through my problem using plain English – no jargon ! He was very professional and patient. Problem resolved within 20 minutes and at no extra cost to my business. Great stuff.

“We chose to partner with Smart IT as they already had a proven track record of working with Age UK charities in other parts of the country and we felt they took the time to understand our needs. 

Repurposing our old equipment helped reduce the costs of the project, which is a big factor for a charity, they have also been exceptionally flexible, even providing rented desktops when required.”

Shelley Brown, Age UK Mid Mersey CEO

Back in October, just as the UK entered the second lockdown, Age UK Mid Mersey found themselves in the unfortunate circumstances where their telephone supplier were unable to carry on operating their telephone system. Leaving them with only mobile phones and a temporary telephone line to rely on.
Smart IT stepped in and managed to deploy their cloud telephone system “Smart Connect” to all staff, again using existing equipment. More importantly the entire new telephone system was installed remotely with no need for engineers to visit sites at all.

“We had a real challenge with our telephone systems and lines, being without telephones even for a day is an issue for us. Smart IT, found us a temporary solution that allowed an inbound number, and worked hard behind the scenes to get us back up and running with a new cloud telephone system.”

Shelley Brown, Age UK Mid Mersey CEO

“We have used Smart IT for a number of months now and are very impressed with their service – they answer queries very quickly and resolve all problems the same day, we have recently had to have our phones diverted as we are working from home, this was requested and completed within an hour – keep up the good work”

“I have had a lot of contact with this company during the pandemic and I always find the engineers extremely patient and polite and they never show any frustration at my lack of technical ability. They resolve all my glitches and keep me working and never make me feel like I should know better.”

“We have used Smart IT for many years now and they always deliver a personal and professional service. Whether it is relatively straightforward problems which are handled remotely, or larger infrastructure projects which require them to be on site, we have always found them knowledgeable and easy to deal with.”