Smart IT have produced 2 separate websites for both of our businesses. From the initial consultation through to the final product and support thereafter, I could not recommend them highly enough. They are quick to respond to every question and as someone with a small amount of technical IT knowledge, there have been many questions!! The websites themselves are full CMS and at first while it was a little daunting, the training given by Smart IT was exceptional. Due to the user friendly design of the system and the ongoing support we picked it up far quicker than anticipated and the feedback we receive from our clients about the website is fantastic.

As a small but fast growing business, our needs are changing all of the time, Smart IT could not be more helpful and flexible in helping us to find solutions and then implement these quickly and cost effectively. The standard of service is exceptional and we have found the support staff on the phone both friendly and helpful 100% of the time (and there has been a lot of phone calls!)

Northern Bootcamp

Our business is 90% reliant upon a fully integrated IT network to enable production of reports, run design software, and plot AudoCAD based drawings.  The IT network can also be accessed through a VPN link allowing employees to work remotely, either from home or when on site.

Smart IT has played an essential role in expanding the network, giving much needed advice on hardware solutions, security, and back-up facilities, etc.  and all explained in a manner which we understand.  They have always delivered a prompt and efficient service, tailored to suit our needs, at a time convenient to us.

We would have no hesitation in recommending Smart IT to any of our clients, business associates or personal friends.

Datum Land Development Consultants Ltd

Since changing to Smart IT some time ago we have received excellent service: prompt, reliable and sensibly priced. Nothing is too much trouble, even small jobs. I would gladly recommend Smart IT to any business.

Craigielea Nursing Home

IT Support is underestimated in many businesses. Smart IT has provided our company with a comprehensive service. Without their help our companies productivity would have been affected on a number of occasions. They are a good local company with excellent work ethics. We are happy to recommend them to any other business.

Team Valley Printers

We have worked with SMART IT for nearly 2 years and found their level of service to be excellent. They are always quick to respond to requests, and are always on hand for general advice. With regard to business critical problems, they are always available to provide competent and straightforward advice and offer the appropriate solution. With most IT problems, it can be a major headache at times, however having SMART IT to assist and maintain our ICT infrastructure provides added re-assurance that it’s being managed and controlled in the right manner. In addition to support, there are equally competitive on price which in the current climate is very re-assuring.

TEAM Wearside Ltd

We are a niche SME providing nuclear consultancy in the UK, so reliable and secure IT is a critical part of our service to clients. We moved to SMART IT in 2012 and have been delighted with the quality and responsive nature of services they have offered.  The team at SMART IT from account management to the IT Engineer who looks after our business have always been professional, friendly and offer practical solutions to our needs. They delivered what they promised when they say they will do it. On the occasion when we needed urgent response they solved the problems within a few hours and got us back-up and running.  We would have no hesitation in recommending them to any business.

L2 Business Consulting Limited

We were looking for a solution that would allow us access to make changes and upgrades and have the confidence in a provider to give great back up service

We found that with Smartit

Good people giving good service and going the extra mile when required

PLG (Peterlee Glass ltd)

Smart IT has provided website design, server backup and general computer assistance since November 2010.
All of the technician’s and management we have dealt with are highly professional and knowledgeable.
I have nothing but positive praise for Smart IT!

KM Electrical Services Ltd